Terms of Service
These terms cover how ArtoMark works with clients on branding, design and marketing projects.
About these terms
These terms apply to branding, graphic design, website design, social media management and digital marketing work carried out by ArtoMark, an independent studio founded by Tanushri Gawade in Berlin. They apply alongside the written proposal for your project; where the two differ, the proposal takes priority.
Scope of work
Every project starts with a written proposal that sets out the deliverables, number of concepts, timeline and price. Anything not listed in the proposal is considered additional work and will be quoted separately before it begins.
Fees and payment
Design and branding projects begin once a 50% deposit is received, with the balance due before final files are handed over. Ongoing social media management and marketing retainers are invoiced monthly in advance. Invoices are payable within 14 days unless the proposal says otherwise.
Revisions
Each stage of a project includes the number of revision rounds stated in the proposal, usually two. Further rounds, or changes that move away from an approved direction, are quoted at an hourly rate before any extra work starts.
Timelines and your input
Timelines assume that content, brand assets, feedback and approvals arrive by the dates we agree. If material is delayed, the delivery dates move by a similar amount. We will always tell you when a delay affects the schedule.
Ownership and licensing
Ownership of the final approved deliverables transfers to you once the project has been paid in full. Working files, unused concepts and source artwork remain with ArtoMark unless the proposal states otherwise. Fonts, stock images and plugins are licensed to you separately by their own providers.
Portfolio rights
ArtoMark may show completed work in its portfolio, on social media and in proposals. If your project is confidential or must stay unpublished until launch, tell us before we start and we will agree an embargo or leave it out entirely.
Marketing results
Marketing, social media and campaign work is delivered with professional care, but reach, engagement and sales depend on factors outside our control such as platform algorithms, budget and market conditions. Any figures shown on this site for concept projects are projections, not guaranteed outcomes.
Cancellation
Either side may end a project in writing. If you cancel, the deposit is non-refundable and you pay for work completed up to that date. Retainers may be cancelled with 30 days' written notice.
Liability
ArtoMark provides creative services in good faith and is not liable for indirect or consequential losses, including lost profit or business interruption. Where liability cannot be excluded, it is limited to the fees paid for the project concerned. You are responsible for checking final artwork and approving copy before it goes to print or publication.
Governing law and contact
These terms are governed by German law, with the courts of Berlin having jurisdiction. Questions about these terms can be sent to tanushrigawade@gmail.com. Last updated in August 2025.